Contact
Have a question? Check the Help page first; if the answer is not there, write to us. You can write in English or Turkish.
Support
- Account, sign-in, progress and devices
- Bug reports and ideas for the games
- Payments and refunds (once sales open)
- Abuse: a player name, message or behaviour that breaks the rules
- Press and creators
For quick help, tell us the game, your device, your browser and what happened, with a screenshot if you have one. For anything about your account, write from your account's email address so we can confirm it is yours. Never send your password, recovery or backup codes; we will never ask for them.
Security
If you found a security issue, write here. Please report it without touching other players' accounts or data, and tell us how to reproduce it. Our addresses are also listed for machines in security.txt.
Personal data requests
Write your requests about your data from your account's email address to destek@konfeti.site. We answer free of charge within 30 days. Your rights and how to complain are in the privacy policy.
When we answer
We aim to answer every message within 2 working days. Security and abuse reports come first.